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OTHERS

WHAT OTHERS HAVE SAID

  • Mike Shear Avatar
    Mike Shear

    Dr. Jacky is as clinical and knowledgeable of a Doctor as you’ll find... Not just the Tri-Cities/Walla Walla area, but one of the very best Audiologists in the Pacific Northwest.

  • Gregory Deer Avatar
    Gregory Deer

    They were able to be open during regular business hours, unlike the seemingly much larger business I had been using. They had what I needed,demonstrating a " can do" attitude. Lori is very personable, knowledgeable and helpful.

  • Sean Dorman Avatar
    Sean Dorman

    I like dealing with them they are always courteous and professional, even in the most uncomfortable situations. Would I recommend them? Yes highly.

  • Joshua Smith Avatar
    Joshua Smith

    Dr. Losey Lovato has been nothing but a blessing to me in my search for a pair of hearing aids that fit my lifestyle. I came to SOUND Audiology and Hearing Aids at the beginning of the year to look for a new pair of hearing aids since It was time for an upgrade (my last pair was purchased in 2005!) Lori set me up with a new pair of ReSound hearing aids, a pair of hearing aids that have the ability to connect to my cell phone via Bluetooth. I have been completely blown away by how this pair of hearing aids have dramatically increased the quality of my life, and even more so how they have presented new opportunities for me!

    Dr. Lovato's expertise on different brands of hearing aids (such as the pros and cons, software type, lifestyle, fit) is, in my opinion, very valuable. Lori was able to adjust the settings on my hearing aids to help me hear more comfortably in louder settings (like a restaurant or at a baseball game) by cancelling out unwanted background chatter. I noticed these changes immediately when my family went out to eat at a very noisy restaurant and I was able to understand everything they were saying without any background interference from other patrons. It felt incredible to be able to hear! I confidently recommend friends and family to Lori as she always knows what will be the most beneficial for different people's lifestyles.

    The relationships that I have made at SOUND Audiology and Hearing aids are absolutely wonderful; the staff is lovely and the service is exceptional. I have never had any issues scheduling any appointments or getting in contact with them. It is always a pleasure knowing that I am in the presence of friends when I get my check-ups.

    I can't express how blessed I am to have Dr. Lori Losey Lovato as my audiologist, and I encourage everyone who needs hearing aids or even a hearing test to take your "journey to hearing well" with her at SOUND Audiology and Hearing Aids. I am so thankful we have such a wonderful audiologist in the Tri Cities!

  • A Google User Avatar
    A Google User

    I took my 95 year old father to get help for his hearing. Lori went out of her way to meet us after I flew in from Arizona. She spent a lot of time setting up his new hearing aids & make them match his hearing loss.
    Since we bought them She has went to the Veterans Home where Dad lives & readjusted them to help Dad even hear better. I would highly recommend Sound Audiology to anyone !!

  • Surviving with Christina Marshall Avatar
    Surviving with Christina Marshall

    Very nice place and staff

  • James Duda Avatar
    James Duda

    They really treat you well. They listen to any problems you might be experiencing and correct things to your satisfaction. They are even able to help over the phone if necessary

  • Don McCombs Avatar
    Don McCombs

    I took my 95 year old father to get help for his hearing. Lori went out of her way to meet us after I flew in from Arizona. She spent a lot of time setting up his new hearing aids & make them match his hearing loss.
    Since we bought them She has went to the Veterans Home where Dad lives & readjusted them to help Dad even hear better. I would highly recommend Sound Audiology to anyone !!

  • Randy Valimont Avatar
    Randy Valimont

    Very professional, helpful, and friendly.
    Was having issues with hearing aids.
    The volume wouldn't work.
    Out of warranty.
    Not making the parts anymore.
    I paid $3k for these 6 years ago and now I can't get them fixed? What...buy a new pair? "I don't think so, Tim."

    First SA kept them overnight to see what the problem was and figured out the problem.

    Sound Audiology called the manufacturer (who I was told - doesn't do repairs inn sets this old. Not true. SA got me squared away for a very reasonable fee.

    The place I bought them from and a different audiology business told me there was nothing they could do. Of course not, you're too
    stupid.

    Go to Sound Audiology. They know what's up!

    Got back my hearing aids in about 9 days. I was told and was expecting about 2 weeks.
    At $300 per device I told them to just fix the one that adjusts the volume UP.
    There was some sort of misunderstanding, because both devices got repaired like new and SA only charged me for one. 5 stars!

  • Tom Johns Avatar
    Tom Johns

    I suggest Sound Audiology & Hearing Aids in Walla Walla for all your hearing aid needs. The owner Lori Lovato treats you as if she has known you for years. Even if it is your first time in their office. She listens to your needs and offers solutions. She makes sure the product she sells you performs the way you need it to. Her office manager Edy does a terrific job. She calls you a day or two ahead of your appointment to remind you. I can't say enough good about the way I was treated. I'll be back again.

  • William Smoot Avatar
    William Smoot

    Hi my name is Corbin, I am ten years old. Lori helped me get the best hearing aid for my ear about three years ago. I did not like it at first, but I now understand that it helps me hear my teachers and my mom. I love going to see Lori, she is my favorite doctor. She always takes care of my ears and my hearing aid and helps me hear everything better. I would definitely tell other kids to come give her a try.

  • Patti C. Miller Avatar
    Patti C. Miller
    positive review 

    They explain everything in detail. The customer service is amazing!

  • Cecilia Davidson Avatar
    Cecilia Davidson

    Kevin the audiologist was professional and listened to me regarding my hearing loss, and answered all my questions. I would highly recommend him to everyone! Sincere thanks

  • Lisa Clemons Morrow Avatar
    Lisa Clemons Morrow

    I LOVE Lori! I've been seeing her for more than 8 years and followed her to her own office! My husband loves her, too. We recommend Sound Audiology to all of our friends and co-workers.
    Sharon, in the front office, is great, too!

  • A Google User Avatar
    A Google User

    Great new Audiology facility in downtown Walla Walla. On Main Street near the Wine Thief and the Public House. I'm a client and really appreciate the Staff. Good prices and services for hearing aids, batteries, and accessories.