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  • Patti C. Miller Avatar
    Patti C. Miller
    positive review 

    They explain everything in detail. The customer service is amazing!

  • A Google User Avatar
    A Google User

    This clinic is fantastic. I went in for impressions to make custom earphones and the service was spectacular. My doctor was not finished until she was satisfied that they were done right and made several attempts to make it happen. The price was right too!

  • Connor Stone Avatar
    Connor Stone

    This clinic is fantastic. I went in for impressions to make custom earphones and the service was spectacular. My doctor was not finished until she was satisfied that they were done right and made several attempts to make it happen. The price was right too!

  • William Smoot Avatar
    William Smoot

    Hi my name is Corbin, I am ten years old. Lori helped me get the best hearing aid for my ear about three years ago. I did not like it at first, but I now understand that it helps me hear my teachers and my mom. I love going to see Lori, she is my favorite doctor. She always takes care of my ears and my hearing aid and helps me hear everything better. I would definitely tell other kids to come give her a try.

  • Kristin Omberg Avatar
    Kristin Omberg

    Sound Audiology did a fantastic job with my father’s hearing aids. He had some special requests and they were extremely patient and worked with us to find the best solution for him.

  • William Smoot Avatar
    William Smoot

    There are lots of places in the Tri-Cities to get your ears/hearing examined, but if you truly want the best you will come to Sound. Lori and her team are super friendly and professional.
    What truly impresses me is the fact it is not about the money, it is about your needs. You are number one to them.

  • Bob Bonstead Avatar
    Bob Bonstead

    Great new Audiology facility in downtown Walla Walla. On Main Street near the Wine Thief and the Public House. I'm a client and really appreciate the Staff. Good prices and services for hearing aids, batteries, and accessories.

  • A Google User Avatar
    A Google User

    They were able to be open during regular business hours, unlike the seemingly much larger business I had been using. They had what I needed,demonstrating a " can do" attitude. Lori is very personable, knowledgeable and helpful.

  • Tom Johns Avatar
    Tom Johns

    I suggest Sound Audiology & Hearing Aids in Walla Walla for all your hearing aid needs. The owner Lori Lovato treats you as if she has known you for years. Even if it is your first time in their office. She listens to your needs and offers solutions. She makes sure the product she sells you performs the way you need it to. Her office manager Edy does a terrific job. She calls you a day or two ahead of your appointment to remind you. I can't say enough good about the way I was treated. I'll be back again.

  • Joshua Avatar
    Joshua

    Lori Lovato has changed my life forever.

    Never have I ever had such an incredible experience with an audiologist. Lori really cares about her clients, works so hard to accommodate their unique needs and has the best staff suited to so.

    Lori in my case was able to advocate for me to receive a new complementary pair of hearing aids due to my status with my older pair failing. She took time out of her schedule to make a phone call free of charge to the hearing aid manufacturers and secured me these hearing aids, and set me up with an audiologist appointment to get my hearing test updated. Lori not only provided me with fitting and servicing free of charge, but she changed the way I hear the world around me forever.

    If you need to take a hearing test or get a pair of hearing aids, you will want to have Lori Lovato at SOUND Audiology and Hearing Aids in your corner advocating for the latest technology in hearing development. Kevin, Will, and Ally have always greeted me with the friendliest faces, and SOUND’s Kennewick and Walla Walla office are so comfortable and welcoming.

    I would give this business 10 stars if I could. Thank you SOUND Audiology for all you have done for me and my family.

  • Gerald Ward Avatar
    Gerald Ward

    Great team, excellent service. I live a long distance and they were highly flexible in scheduling my appointments. If you want quality sound, go with Sound Audiology.

  • Melissa Reasoner Avatar
    Melissa Reasoner
    positive review 

    they were able to get me in, get me fitted with new hearing aids, and will be able to continue to help me when I am out of area. thank you so much!

  • Karen Shelton Avatar
    Karen Shelton

    Great service, friendly staff, and excellent support! I can’t imagine a better experience for my first set of hearing aids. Dr. Jacky is amazing! She was extremely thorough in helping me get exactly what I needed.

  • D Reay Avatar
    D Reay

    I remember the first time I realized I had a hearing challenge, I visited Sound Audiology & Hearing Aids and my first impressions were great – they were very helpful.
    Hearing aids have much improved my communication skills and I would advise anyone who is concerned about their hearing to visit Sound Audiology & Hearing Aids as you won’t believe how improving your hearing can alter your quality of life.

  • Greg Deer Avatar
    Greg Deer

    They were able to be open during regular business hours, unlike the seemingly much larger business I had been using. They had what I needed,demonstrating a " can do" attitude. Lori is very personable, knowledgeable and helpful.