Share Your Experience and Help Others

They were able to be open during regular business hours, unlike the seemingly much larger business I had been using. They had what I needed,demonstrating a " can do" attitude. Lori is very personable, knowledgeable and helpful.

Dr. Jacky is as clinical and knowledgeable of a Doctor as you’ll find... Not just the Tri-Cities/Walla Walla area, but one of the very best Audiologists in the Pacific Northwest.

They really treat you well. They listen to any problems you might be experiencing and correct things to your satisfaction. They are even able to help over the phone if necessary

Lori Lovato has changed my life forever.

Never have I ever had such an incredible experience with an audiologist. Lori really cares about her clients, works so hard to accommodate their unique needs and has the best staff suited to so.

Lori in my case was able to advocate for me to receive a new complementary pair of hearing aids due to my status with my older pair failing. She took time out of her schedule to make a phone call free of charge to the hearing aid manufacturers and secured me these hearing aids, and set me up with an audiologist appointment to get my hearing test updated. Lori not only provided me with fitting and servicing free of charge, but she changed the way I hear the world around me forever.

If you need to take a hearing test or get a pair of hearing aids, you will want to have Lori Lovato at SOUND Audiology and Hearing Aids in your corner advocating for the latest technology in hearing development. Kevin, Will, and Ally have always greeted me with the friendliest faces, and SOUND’s Kennewick and Walla Walla office are so comfortable and welcoming.

I would give this business 10 stars if I could. Thank you SOUND Audiology for all you have done for me and my family.

REALLY NICE PEOPLE'S

Very nice place and staff

 

they were able to get me in, get me fitted with new hearing aids, and will be able to continue to help me when I am out of area. thank you so much!

Sound Audiology did a fantastic job with my father’s hearing aids. He had some special requests and they were extremely patient and worked with us to find the best solution for him.

Kevin the audiologist was professional and listened to me regarding my hearing loss, and answered all my questions. I would highly recommend him to everyone! Sincere thanks

Hi my name is Corbin, I am ten years old. Lori helped me get the best hearing aid for my ear about three years ago. I did not like it at first, but I now understand that it helps me hear my teachers and my mom. I love going to see Lori, she is my favorite doctor. She always takes care of my ears and my hearing aid and helps me hear everything better. I would definitely tell other kids to come give her a try.

I LOVE Lori! I've been seeing her for more than 8 years and followed her to her own office! My husband loves her, too. We recommend Sound Audiology to all of our friends and co-workers.
Sharon, in the front office, is great, too!

I took my 95 year old father to get help for his hearing. Lori went out of her way to meet us after I flew in from Arizona. She spent a lot of time setting up his new hearing aids & make them match his hearing loss.
Since we bought them She has went to the Veterans Home where Dad lives & readjusted them to help Dad even hear better. I would highly recommend Sound Audiology to anyone !!

Great team, excellent service. I live a long distance and they were highly flexible in scheduling my appointments. If you want quality sound, go with Sound Audiology.

Great service, friendly staff, and excellent support! I can’t imagine a better experience for my first set of hearing aids. Dr. Jacky is amazing! She was extremely thorough in helping me get exactly what I needed.

This clinic is fantastic. I went in for impressions to make custom earphones and the service was spectacular. My doctor was not finished until she was satisfied that they were done right and made several attempts to make it happen. The price was right too!