Richland, WA: (509) 572-2444
Walla Walla, WA: (509) 876-0555
Pasco, WA: (509) 492-4951

Stories

Patient Stories

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“It’s been like opening the closed blinds on a window and discovering the big, beautiful world outside”

Bryan realised that he had a hearing problem when he was having to ask people to repeat themselves. He was feeling embarrassed and left out of conversations.

“I was worried that Audiology was another way for a professional to take money out of my pocket and that hearing aids wouldn’t work for me, but at Sound Audiology the doctors really listened to me to understand my issues, what I wanted to achieve, and were so empathetic. WOW is all I can say.”

“I can now listen to and understand my customers. Meetings are no longer hard for me to participate in. I feel more productive, and my wife is much happier. It’s been like opening the closed blinds on a window and discovering the big, beautiful world outside.”

“Don’t hesitate to book an appointment with Sound Audiology! I have tried the rest and I am now with the BEST!”

- Bryan M.

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“You can trust Sound Audiology to help you”

“I started having hearing issues years ago. Before making an appointment at Sound Audiology, I was worried about how much it would cost and whether hearing aids would actually make my hearing any better.”

“All the staff really cared about me and wanted to help straight away. Hearing aids have changed the way I interact with my family. They no longer have to repeat everything.”

“You can trust Sound Audiology to help you.”

- Paul S.

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“Sound Audiology is one of the best”

“I noticed my hearing loss over 25 years ago. Before visiting the clinic, I felt like I needed to walk around with a sign saying ‘I’m not ignoring you, I’m deaf’, but now I can have normal conversations.

Sound Audiology were not only professional at my appointment but also friendly and knowledgeable.”

“Sound Audiology is one of the best, if not the best.”

- Bob C.

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“I didn’t realize how much I was missing until I got my hearing aids”

Denny had suffered with ringing in his ears for over 40 years, but it wasn’t until his wife went for a hearing test that he thought he should have one too.

“I didn’t really think I had a problem, so I had no fears or concerns. It wasn’t until my wife complained about her hearing that I decided to investigate my own hearing challenges.”

“I didn’t realize how much I was missing until I got my hearing aids. I purchased a pair from Sound Audiology in Walla Walla and have now purchased my second pair. There’s been an amazing difference in my life since then.”

“I now hear sounds I never believed existed. It’s easier to participate in conversations and understand what is happening on television and radio. The staff at Sound Audiology were very concerned and helpful people who I now consider my close friends.”

“They offer state of the art testing and top of the line hearing aids. This is not your normal drive-up hearing aid store, these people care, and they do the best they can to make you feel welcome. Get off your chair and visit them.”

- Denny L.

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“I can now engage with other people without having to fill in the blanks”

After first realising he had a hearing challenge in High School, Todd found Sound Audiology to help with his hearing loss journey.

“I was worried about the fit and durability of hearing aids and whether they were really worth the hassle. The Sound Audiology staff were attentive to my needs, knowledgeable and the environment was comfortable”

“I can now engage with other people without having to fill in the blanks”

- Todd R.

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“I was missing a lot in my environments”

“I am a veteran and get free hearing services, but when I needed diagnostics, I came to Sound Audiology.”

“I realised I was missing a lot in my environments when I started using hearing aids. I don’t remember the first moment I realized I had hearing loss, but I remember the first time I heard sounds behind me as I was walking. Hearing aids have also helped in my relationships with people who want to be heard.”

“Thank you to the staff for being so friendly and competent, you are a wonderful provider for people who need hearing care.”

- Jim

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“For the first time in my life, I can hear the sound of birds”

“I knew my hearing was becoming more challenging when I had to sit at the head of the table in staff meetings so that I could read lips. I had hearing aids prior to my visit to the clinic, but they had become old technology.”

“Sound Audiology was friendly and for the first time in my life, I can hear the sound of birds calling and as a birder, you can imagine how important this is to me.”

“Dr Whitney Jackey and her staff are attentive to all your needs and concerns and will guide you to the right solution.”

- Howard P.

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Callback

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That’s why we have a team of experts on hand to help.

Simply complete this form and when one of our hearing experts has a moment between appointments, they’ll call you for a friendly no-obligation conversation to answer your questions and discuss any concerns that you may have.