Curbside Service

Curbside Service

A Rapid, Contact-Free Response to the

COVID-19 Crisis

Everyone has adjusted their approach to daily life due to the COVID-19 pandemic. Basic interactions between friends and relatives have been stopped to reduce the spread of the virus.

The team at Sound Audiology has made every effort to help patients during this crisis. One of their key innovations was the Curbside Service, allowing patients to access contact-free hearing care in safety and security.

This service has become a favorite among patients and doctors. It’s not only simple and convenient but allows everyone with a vehicle to access high-quality hearing support.

This success means the Curbside Service will remain a crucial part of Sound Audiology’s approach to care well into the future.

What is the Curbside Service?

The building blocks of the Curbside Service can be found in any restaurant drive-thru facility. But instead of collecting a take-away meal, you receive excellent hearing care solutions and treatments.

These include:

• Clean & Checks
• Hearing aid repairs
• Accessory pickups
• Access to essential supplies

If you’d like to benefit from any of these options, all you need to do is drive up to one of the centers, and the team will be able to assist you.

 

Schedule Your Curbside Appointment

 

How Does it Work?

Ideally, patients should call ahead to book an appointment for the Curbside Service.zq This will ensure the team is ready and prepared to help them with their concern on inquiry.

But as this isn’t always possible, patients can simply drive up to the office and receive expert care and attention without making a booking. In these cases, your wait time may be slightly longer, though.

Once you’ve arrived, find a parking spot and contact the relevant office.

• For the Kennewick office, phone: (509) 572-2444
• For the Walla Walla office, phone: (509) 876-0555

All you need to do is share a few simple details with the team about where you’re parked, and they’ll be ready to assist you within minutes.

Fast, efficient hearing care has never been easier to receive.

Frequently Asked Questions 

Q: How long do appointments last?

One of the best aspects of the Curbside Service is its speed and efficiency. Usually, appointments take no longer than 10 minutes from start to completion.

It may take a little longer for those needing a comprehensive hearing aid repair. But the team will work hard to ensure you’re served as soon as possible.

Q: Can others be in the car with me?

You are more than welcome to bring loved ones along to an appointment. However, it’s important to remember that no one can exit a vehicle during a visit. So it may be best to leave young children at home who may find the experience a little wearisome.

How to Schedule a
Curbside Appointment

The Curbside Service is a fantastic method of receiving hearing care support in a rapid and convenient manner.

Patients wanting to access the service can call their local office to book an appointment. They’ll then be given a timeslot suiting their schedule. You can also complete the form on this page and we will contact you to arrange an appointment time.

But if this isn’t possible, they can also drive up to their office and wait for assistance. Either way, the team will be ready to give you a very warm welcome!